

Delivering Excellence in IT Support
IT Support Services for Small and Medium Sized Businesses
Employing our IT support services offers small to medium-sized businesses significant advantages. We deliver reasonable costs ensuring budget efficiency; provide proactive and responsive managed IT support, maximising operational efficiency and minimising downtime; free up valuable staff time, boosting productivity and allowing focus on core business activities; and grant access to a team of experts providing cutting-edge technology solutions and peace of mind, ultimately enhancing business growth and stability at a fraction of the cost of dedicated in-house resources, making us a sensible choice for any business seeking reliable IT support.

Reliable IT Support Services for Your Business
Headquartered in Essex, AIS Technology delivers expert IT support and consultancy services across the South and Midlands. Our experienced engineers, who have worked with major global enterprises, provide IT services ranging from managed IT support and cyber security to strategic IT consultancy. All service levels include access to our dedicated helpdesk support, ensuring rapid issue resolution, while same-day engineer dispatch is available when on-site assistance is required. With competitive rates and strong partnerships with Microsoft, Dell, and Cisco, AIS Technology offers exceptional value, combining enterprise-grade expertise with cost-effective IT solutions designed for SMBs. Some of our IT services include:
Our expert team at AIS Technology handles technical troubleshooting, ensuring that hardware, software, and network systems function optimally. We also specialise in setting up and maintaining remote teams by configuring secure communication platforms, cloud solutions, and virtual private networks to enable smooth collaboration. Our proactive approach to IT support includes cybersecurity protection against potential threats, data backup and recovery solutions, and strategic guidance on software updates and compliance.
AIS Technology's IT consultancy provides tailored guidance to help businesses optimise their technology infrastructure, streamline operations, and enhance security. Our consultants assess current systems, identify inefficiencies, and recommend solutions such as cloud migration, cybersecurity enhancements, and software integrations. They also advise on compliance requirements, disaster recovery planning, and emerging technologies, ensuring organisations can scale effectively and remain competitive
Cybersecurity at AIS Technology is designed to protect businesses from evolving digital threats with a multi-layered approach. We conduct comprehensive vulnerability assessments to identify weaknesses in networks, devices, and cloud environments. Our services include advanced threat detection, firewall management, and endpoint security to prevent unauthorised access and cyberattacks. We implement robust data encryption, secure backup solutions, and disaster recovery planning to ensure business continuity in the event of a breach. Additionally, we offer compliance audits and security awareness training to help teams recognise phishing attempts and mitigate risks. With proactive monitoring and rapid response capabilities, AIS Technology provides enterprise-grade cybersecurity solutions tailored to SMBs, safeguarding critical data and operations.
​Managed IT Services at AIS Technology provide businesses with fully outsourced IT management, ensuring their systems remain secure, efficient, and scalable. We handle end-to-end network administration, and our active monitoring detects performance issues before they impact operations, while automated patch management ensures systems are up to date and protected against vulnerabilities. We also manage cloud infrastructure, optimising resource allocation and implementing multi-factor authentication for secure access. Additionally, our services include hardware lifecycle management, procurement, and vendor coordination. With AIS Technology’s expert oversight, businesses like yours can reduce downtime, improve security, and focus on their core objectives without worrying about IT disruptions.
We handle cloud infrastructure management, ensuring efficient resource allocation, performance monitoring, and cost optimisation across platforms such as Microsoft 365, Azure and AWS. Our experts implement robust security measures, including identity and access management, data encryption, and automated backups, to safeguard critical business information. We also assist with cloud migrations, ensuring minimal downtime while integrating applications and storage solutions. No matter the cloud configuration, hybrid or fully cloud-based, AIS Technology delivers expert-managed solutions designed for reliability, security, and fully functional business operations.
Reimagine Your IT Experience;
Responsive Care, Real Value
We don’t hide behind our computers.
AIS is built on a solid reputation of customer service and customer satisfaction. We’re not happy until you’re happy.
When we established AIS Technology, our mission was to bring a more transparent approach to IT services.
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If you're tired of feeling pressured by your current IT provider, where every interaction seems like a push to purchase more products or services, AIS provide unlimited IT support without the hidden costs. A single monthly cost to cover all of your IT needs.
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Similarly, if you're frustrated by slow response times when issues arise or the lack of proactive, innovative solutions to enhance your efficiency with technology, we’re here to make a difference. Proactive, friendly and responsive IT support services.
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Client Reviews on Our Dedicated IT Expertise
See how our expertise solves real-world IT challenges for businesses like yours.


As a small business, we reached 18 staff earlier this year (now at 35) and began to struggle with IT infrastructure & concerns over security as we grew. After researching the options, I came across Chris at AIS, and with his vast previous experience overseeing the IT for huge international businesses I felt secure in proceeding to instruct his team

The team has been super-responsive to any IT support requests from our team, even those beyond Microsoft and handled scaling up our service requests with our company growth from 18 - 95, an APAC office, adopting infosec and asset management best practices, website hosting, specialist client compliance management and now supporting us in working towards ISO27001 certification
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Thanks to AIS we successfully migrated our servers to the cloud and set our employees up on new laptops to work from home. Something that we didn’t think was affordable until the team at AIS provided us with different options. Their responses to daily tickets are dealt with quickly and efficiently.